Naaptol.com — Breach of contract | |||
I had ordered for a SanDisk Cruzer Blade 8GB PenDrive on 21 st of June, 2011 from Naaptol and my order no is: 1948568. Naaptol confirmed that they have received the payment for the pendrive worth Rs. 479.00 on 22nd June, 2011. I kept a watch on my order status and it never changed from "order shipped" to any other status. I never received the pen drive till date. I made several phone calls to their customer care service and received a hopeless service from everyone there. I gave written feedback still no go. I wrote to the CEO which is an option on their website still no go. I am left helpless. Openly these people are looting customers. I request you to look into this matter and provide me justice that I deserve. Was this information helpful? | |||
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+91 92 2353 7000
+91 14 1402 4376
Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane, Maharashtra, India - 400607
We regret for the delay caused, Kindly accept our sincere apologies.
We have forwarded a copy of your mail to our concerned officials with a request to investigate your complaint, we request you to kindly bear with us,
We value your association with Naaptol and thank you for your patronage & co-operation.
We do hope that we are able to restore your faith in Naaptol.
Thanks and Regards.
Customer Care,
Naaptol Online shopping Pvt Ltd.