[Resolved] Naaptol.com / TCL Handycam — replacement of product | |||
my order no is 259661 , sumit verma i have purchased a handycam from naaptol.com but product was not working properly so i have sent them the product back but since i have sent my product its been not replaced yet. as it gone 2 months pass i reguest u to take some serious action against naaptol.com plz do take some serious action against them. Was this information helpful? | |||
Feb 23, 2017 Complaint marked as Resolved Verified Support Jun 05, 2010 Naaptol Online Shopping Customer Care's response Dear Customer, We sincerely apologise for delay in replying and also for the inconveniece caused to you. This is to inform you that we have recieved your product at the given address. We are working on your complaint and in next 7 to 10 working days you will recieve your product. Thanking you in anticipation. Regards, Naaptol Customer Care. | |||
 4 Comments | |||
Comments
NAAPTOL — The product which is delivered is different from the one which is there in the advertisement published in local news paper.
(1) product is not worth for it's price as per market value....(2) customer has been misguided...
(3) The product which is delivered is different from the one which is there in the advertisement published in local news paper.
(4) Satisfied response is not delivered to the customers by your customer care executives...
(4) refusal of reimbursement of the payment made to the company.
please look into the matter immidietly.
NAAPTOL — F8 Mobile, Incorrect product delivery
I have ordered F8 mobile through Naptol. order no. 1871402. When i received it i found it is not the one they have mentioned on their website and it not meet the specifications also. what i received is a stupid handset with useless battery, which can be bought for 2000 in local market but they have mentioned it as 9000 as the actual worth. its a complete blind wash. its upto the one who reads this message & take action.Regards,
Anand.
NAAPTOL — not replaced item 1034734
i buy item no 1034734 last december, but it was some repair . so i returnd to compny early next mrng, bt i didnt get my replaced item till nowCustomer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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NAAPTOL — TCL HANDYCAM PURCHASED BUT NOT DELIVERED
Respected sir,i place an order to naptol for TCL HANDYCAME dated 25/08/2009 and they deducted the amount from my credit cared and said product will deliver to your doorstep within seven days. after 15 days i called back to them again they said we will deliver product withing two three days so again i wait for two days and again i called them so at that time naptol said even we handled complain depatrtment we dont have vendor list. and even after that i did repeted call continuesly everyday since last 10th sept 2009 and so that i belive they do froad with me so kindly help me furthur even product tll date not deliver to me.