Address: | North 24 Parganas, West Bengal |
this company is a cheater is ,doing mental harasment to me ,after one and half month by calling them several times ,i got my handset which i ordered on 4th of may ,i recived on 18th june,bt delived me wrong cdma set instead of gsm which i ordered,now they asked me to return that set ,via bluedart ,which i already send ,now instead of replacing my handset ,they mailed me ,they will refund my money,after keeping my money for 15 days ,or if i need that gsm set i have to pay 16000 ,instead of 6298 which i paid already.wats the use of this website when they cant provide service and doing mental harasment to consumer.i need my gsm handset which i ordered for ,not refund .
pls look uopn this matter in urjent base
siddharthmajumdar [protected] Was this information helpful? |
As per telephonic conversation you said that you have sent back product at our warehouse address for replacement.
We regret for the pro-longed delay in dispatching the replacement to you. Please accept our apologies over this incident.
We have escalated the issue to our concerned logistics and vendor team and awaiting a revert on the same.
Request your patience in the interim.
Thanks & regards,
customer Care
Naaptol Online Shopping Pvt.Ltd.