Naaptol — Fraudulent Customer Service | |||
The services of the company is worst. I have not received the product I booked on 9th of June till date. I was continusly following up on there customer care number and each time they were saying it will reach to you within 1 days but they wer not registering my request number. Every time I was asking about the availability about the product, Yes was the answer. On the last follow-up today, June 22, 2012, they told that the product is not available but they will ship it by monday. The customer executives were very rude while giving answers to my questions. Atlast I have to cancel the request but again they said the refund will be available only after 15 days. I have waisted 13 days plus the bank charges for the transaction (INR 400 rs.). The company naaptol is a fraud and I would strongly NOT recommend this for any purchases. My Order number was - 4162359. Was this information helpful? | |||
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+91 92 2353 7000
+91 14 1402 4376
Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane, Maharashtra, India - 400607
We would like to inform you that refund has been initiated against your order # 4162359 and the amount of Rs. 4490.00.
Be assured the amount would be reflected in your account within a week.
We value your association with Naaptol. We thank you for shopping with us.
Thanks & Regards,
Customer Care
Naaptol Online Shopping Pvt.Ltd.