Naaptol — Low quality and damaged products

Address:

Hyderabad, Andhra Pradesh

Hi

I have ordered Multipurpose Tool Kit in Naaptol.
Order Date :[protected]
Order ID : 5701400
Product : 102 Pcs. Multipurpose Tool Kit with Powerful Drill Machine + Free Professional 31 Pcs. Screwdriver Set

But the items which were in the package are very low quality and few are of no use and damaged.
I am not at all satisfied with the product.

When I actually try to use them I found that product is very low quality and of no use.

I wrote to Naaptol customer care regarding my concern.
Received replay as below.
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Dear Mr.Kumar.
Thank you for writing to Naaptol.
We apologize for the inconvenience.
We regret to inform you the order was received by you on 03-January and now its been more than 24-48 hours (beyond warranty period of launching the complain).
We do understand you anguish however, we being third party and not vendors are unable to resolve the issue.

Kindly bear with us.
Thanks and Regards,
Deepika S.
CRM.
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Spent Rs.2400 for a low quality product.Regret to shop with Naaptol

Regards
Anand
[protected]@yahoo.com