Naaptol — not given refund since 4 months

Address:Mysore, Karnataka

i had sent a product to this company for refund of the mobile as it was defective. order no:673434, blackcherry bl 9000 full touch screen mobile. amt:4,199 i had sent the product back in november 2010. till now i didnt get any refund. they are just playig with the customers. i wanted my product refund.
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Dear Sir,

Vide my various telephonic messages undersigned had asked for a refund of the amount towards supply of very poor quality 102 pcs. Multipurpose kit supplied against order no.3741359.As desired I have also spoken sent various SMS on phone No. [protected]. Accordingly may expedite the refund of full amount at the earliest and oblige.

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