[Resolved]  Naaptol — complaint for refund.

Address:

South Delhi, Delhi

SIR,
iI had purchased a MINI SILAI MACHINE from naaptol a month ago by telephonic order. My order id is 2331562.
i received my order on 7/9/2011. but the product was defective,it was not working,i complained to costumer care they advise me to send it back to naaptol because they have no technician facility to make it correct & they will refund me my paid amount that is - 2298/-,i did same.
till today i have not received my refund.every time wheni call to custumar care they repled my check is under process
now one month has pass away.i wamt my money back..
please help me.
Thanking you.
ANKUR JOSHI.