Naaptol — OLD ITEM DELIVERED AND NOT SENDING MY REFUND

Address:Maharashtra

I HAVE PLACED MY ORDER WITH NAAPTOL FOR PURCHASE OF JEANS WIDE ORDER NO.4163999 AS ON 09TH JUNE 2012. WHEN I HAVE RECEIVED MY PRODUCT I AM SHOCKED BECAUSE I HAVE RECEIVED DIFFRENT OLD AND USED JEANS FROM THEM. WHEN I HAVE CALLED THEM THEY HAVE TOLD SEND PRODUCT TO THEM. PRODUCT WAS DELIVERED AS ON 21TH JUNE 2012 TO THEIR WARE HOUSE. WHEN I HAVE ASKED FOR REFUND THEY TOLD THEY HAVE CREDITED IN MY CREDIT CARD ACCOUNT AS ON 29TH JUNE 2012. BUT SINCE I HAVE NOT RECEIVED MY REFUND IN MY CREDIT CARD ACCOUNT. WHEN I HAVE ASKED THEM FOR THE ISSUE THEY TOLD SEND ME MY CREDIT CARD STATEMENT.

NAAPTOL IS BIG CHEATER OF ONLINE SHOPPING.

I AM REQUESTING YOU ALL TO DO NOT PLACE ANY ORDER TO NAAPTOL EVER.

BIG CHEATER MAKES ALL TO FOOL
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Dear customer,

we have given complete refund against your order # 4163999 . We sincerely apologize for the inconvenience caused to you.

The amount has been credited to your bank account, below are the transaction details.

Refundamount 1098.00
txn number [protected]

in addition, we will further evaluate how we can prevent this problems from occurring again in the future.

It’s our goal to retain you as a satisfied customer and will hope to serve you again in the future.

Do shop with us in future.

Thanks & regards,

customer care
naaptol online shopping pvt.Ltd.

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