| Address: Salem, Tamil Nadu |
Dear Sir,
I buy a Xelectron ws707 tablet PC from naaptol.com.
Order Number. 4172779
Placed on Date: 10 Jun 2012
When i ordered,
the Tablet Specification showed --- its coming with inbuit sim slot to data support, but here today (18/06/2012) I received the product
But here there is "No" such slot or provision to SIM,
Why this company advertising wrong specification and why they cheating us, already another one complaint also registered regards this same product by Mr.Arun Raj also,
Please advice us how to proceed this issue, legally
Can I forward this complaint to Consumer court (as online fraud seller or any other way)
Please advice me
Thanks
Karthick Anbalagan
+91-[protected]
aaptol sale executive told me in this tablet Sim will be work u can use Sim in this tablet. U can surf Internet through Sim card.He told me there is a Sim slot. But when it is delivered to me i am finding for Sim slot. I called to naaptol customer care then he told sir there is no Sim slot.Sir i just socked . And i told to naaptol to return he told me sir we can't.You can do anything we will not Was this information helpful? | 
We are sorry to note that the item that you have purchased through the order no-4172779 & you have received damage/defective product.This is a very rare and unfortunate case and we apologize for the same.
As per our telephonic conversation, request you to kindly send the item back to our warehouse within 7 working days mentioning the order number on the packet.
* Items are to be returned with all accessories and original packaging.
* Careful attention is to be given with the packing of the product to avoid damage during transit.
Kindly do note- the above two points are to be strictly adhered to so that we may process with a refund.
We would request you visit your nearest courier office and send the whole product to the below mentioned address:
Khasra no.386,
Gail no.2, A Block,
Mahipalpur Ext.,
New delhi-110037.
Land Mark-Near Jet Alines Office
On the back cover of packing request you to add your name and complete address, along with Naaptol order no [4172779] and your mobile/ landline no for easy identification and further processing.
Please put the copy of print label/ invoice/delivery challan received by you (copy) inside the box along with a note stating the details of defect.
Kindly write back to us at [protected]@naaptol.com or call us at [protected] & help us with the awb# & cheque favoring name.
It would take 4 to 5 days for the product to reach us, & post that we would send you the refund cheque in 12 to 15 working days.
Request your patience in the interim.
Thanks & Regards,
Customer Care
Naaptol Online Shopping Pvt.Ltd.