Naaptol — regarding BLACKBERRY 9530 | |||
MY ORDER NO IS 3870091. I BROUGHT THE PRODUCT BY OPTING CASH ON DELIVERY. IF THE PRODUCT FOUND DEFECTIVE NAAPTOL SHOULD TAKE IT BACK AND REFUND THE AMOUNT, WHEN I ASK CUSTOMER CARE THE ARE NOT REPLYING CORRECTLY . MORE OVER NAAPTOL IS PROVIDING GUARANTEE FOR THE PRODUCT TO BE NEW. THEY SHOULD PROVIDE NEW PRODUCT. RAJANIKANT BARIK [protected] Was this information helpful? | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
58%
Complaints
2335
Pending
0
Resolved
1285
+91 92 2353 7000
+91 14 1402 4376
Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane, Maharashtra, India - 400607
As per our telephonic conversation, you said that mobile's charger is not working properly.
Please accept our sincere apologies for the inconvenience caused to you. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
Your complaint Id 2864198 & we have escalated this case to concerned vendor they will get back to you at the earliest. We request your patience in the interim.
You can also directly write to the vendor at [protected]@voxmobiles.com & [protected]@voxmobiles.com.
Please be assured of complete & satisfactory resolution.
Thanks & Regards,
Customer Care
Naaptol Online Shopping Pvt.Ltd.