Address: | Chennai, Tamil Nadu |
As i have purchased the mobile called VOX Mobile below are details of the product
order date: 21-09-11
Model Number : VOX IE7 Full touch screen slider mobile with QWERTY keypad
challan No: 15845874
Seller Ref. no. : 2495621
Price: 4198/-
i have buyed the mobile which is not working properly from the day it got delivered as the company just displayed the features to attract the customers later when i got the delivery it was too worst it was not the worth for Rs. 500 also
Below are the problems of the mobile:
no soft feather touch
Sensors are not working
Repeatedly getting off
No Better quality
No Proper response from the customer care
No action has taken to rectify the problems
No proper sound & Battery backup
Charger also not working
So i want to raise the complaint against the company that they are bluffing by making the product attracted by selling local 3rd class mobiles to the customer.
So i Would request you atleast to take action against this ASAP.
Thanks & Regards,
Areshkumar Was this information helpful? |
Please accept our sincere apologies for the inconvenience caused to you. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
Your complaint Id 2251048 & we have escalated this case to concerned vendor they will get back to you within 48 to 72 working hours. We request your patience in the interim.
You can also directly write to the vendor at [protected]@voxmobiles.com & [protected]@voxmobiles.com.
Please be assured of complete & satisfactory resolution.
Thanks & Regards,
Customer Care
Naaptol Online Shopping Pvt.Ltd.