[Resolved] NCarry.com — Old Handset

A

ANUJ_GARG

from Mumbai, Maharashtra

Address:

Faridabad, Haryana

I purchased a mobile hand set through online shopping from Ncarry.com vide Order ID 4f[protected] on dated[protected] but upon the delivery of the product, I found that it was used mobile / second hand and heavily scratched and the screen is vibrating even before I used it. It was also missing the SD card as per written over the box while customer executive told me that all will be delivered as per containing over the box.
I forwarded my complaint to [protected]@ncarry.com but there is no reply from their side.
From: Anuj Garg ([protected])

Was this information helpful?

No (0)

Yes (0)

Oct 24, 2015

Complaint marked as Resolved

They changed mobile hand set with new one. Ncarry staff response was very good. Their office at Gurgaon near Genpack chowk.

Related reviews

View all 8 Reviews

Comments

P

Pazhanivel_chennai

from Pune, Maharashtra

NCarry.com — Purchased mobile

Please do not purchase mobile in NCarry.com. I have bad experience with this site.. Purchased mobile through the site, but no delivery/information after a week, I tried many times customer care, but no one attended the call and send mail, but no response..Worst customer service.

Reply

N

Ncarry.com Support

from Delhi, Delhi

Dear Mr.Garg: We regret the inconvenience caused to you. We have shared the feedback with the respective vendors and your order has been replaced with a different model of Blackberry.

We appreciate your patience

Regards
Ncarry.com Support

Reply