Next Retail Outlet — charging installation charges and not giving response on problem

Hello sir
Im sorry sir that in my first complaint in place of Air conditioner i have written LCD t.v so, im writting you again so please Read this complaint in place of 1st one.

I have purchased LG Air conditioner which is of 2 Tons from Next retail outlet in indore which is situated at sapna sangeeta road. I have purchased on 27 october and since i am facing lots of problem. When i called Next retail outlet for installing the AC they send their engineer after 2 days and charging Installation charges for Installing new Air conditioner. The amount he was charging is almost 3000 to 4000.When i tried to called them thier numbers which is written on envelope is not in service. Even the engineers didnt no their outlet numbers. From 27 october till now i have called them 20 to 3o times but, they didnt respond me back. really they harrased me. they are fooling the cutomers by providing these kind of services. I hope action will be taken against them very soon. so that it is not repeated again with any customer.
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you said (When i called Next retail outlet for installing the AC they send their engineer after 2 days and charging Installation charges for Installing new Air conditioner).the installation charges is not included in the cost of the product so you have to pay the same and if you have facing any problems regarding a.c you have to call the service centre of the brand you purchased instead of calling the installers you get the best response from them

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