I had been to Nike's retail outlet "Forum Commercial Complex" to get a pair of quality tennis shoe for my daughter on 3rd of Jan 2008. During selection the sales personnel insisted upon us to buy the model WMNS AIR RELUX with unit MRP of Rs.3700/- and my daughter liked it too. During payment iI was further intimated thatwe were very lucky as the Company has accorded a discount of Rs.555/- on the product . The performance of the shoe was quite satisfactory for 4 months whereafter we noticed that the upper material of the shoe was falling apart and getting cut out of its own. I took the product to the retail counter along with the bill/voucher only to find that the sales personnel, though admitting the defect, shrugged of the responsibility on the plea that the product carrieda discount and is as such out of the coverage of Warranty. Even when brought to their notice that the same was not intimated during the transaction they undertook no responsibility claiming it to the "COMPANY POLICY". I feel thoroughly cheated by such a Multinational Concern of international repute like NIKE Was this information helpful? |
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