Nike India Complaints & Reviews

Subject: Complaint Regarding Order Cancellation and Refund Issues

Dear Nike Customer Service Team,

I am writing to express my dissatisfaction with the handling of my recent order cancellation and subsequent refund issues. Despite numerous interactions with customer support agents, I was not provided with clear guidance on the refund process or receipt of an email confirmation.

Regrettably, it...

Helpful

Found this helpful?

Write a comment

I recently purchased a pair of shorts and tights from Nike on Myntra, but upon receiving them, I noticed threads coming off. I returned the shorts immediately and exchanged the tights for a larger size. However, now, less than a month later, the threads are coming off from the new tights (Nike Fast Women Mid-Rise 7/8 Running Slim-Fit Ankle-Length Sports Tights With Pockets) as well. This is highly disappointing and a clear quality issue at...

Helpful

Found this helpful?

1 Comment

I recently purchased a pair of shorts and tights from your official seller on Myntra, but upon receiving them, I noticed threads coming off. I returned the shorts immediately and exchanged the tights (Nike Fast Women Mid-Rise 7/8 Running Slim-Fit Ankle-Length Sports
Tights With Pockets, Size: XL) for a larger size. However, now, less than a month later, the threads are coming off from the new tights as well. This is highly disappointing...

Helpful

Found this helpful?

Write a comment

I paid for my order but never got any conformation on my app or by sms...

Helpful

2 other people found this review helpful

2 found this helpful

Write a comment

I had place an order in the Nike app but stilll I haven’t received any order confirmation or refund. I have been contacting the Nike team for the past 2 months but it is of no use....

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

I recently ordered a pair of Jordan’s I paid the amount using my axis bank account but due to some unknown reasons the payment was rejected but the money has been deducted from my account as shown in the e statement Nike India please try to refund the amount
Email [protected]@gmail.com
No [protected] (Given details there in my Nike account)...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

I have ordered a shoe worth 12245 from Nike where the money is deducted from my account but there is no order placed or any confirmation that the order is placed . I am
Using HDFC bank services and I chose UPI as the mode of payment....

Helpful

Found this helpful?

Write a comment

On 20.02.2022 from Nike.com/in, I placed an order for one pair of Nike Air Max AP in size UK10 worth Rs. 8295 + Rs. 750 delivery charges. Total Rs. 9045/-(Nine Thousand Forty Five only). My delivery address is Bidhan Park, Barasat, Kolkata, West Bengal, India. I followed all instructions and paid for the item through net banking but I immediately received a "Transaction Failed" message on screen. However, I received sms on the phone...

Helpful

2 other people found this review helpful

2 found this helpful

3 Comments

Address: Dimapur

Nike is so horrible why can’t Nike refund my amount I have return in dec and Nike already received the return product on 24th Dec they said have refunded my amount since I haven’t receive I have ask for Refund ID, Reference Number But cudtomer service cannot provide me that refund id and how can I complain even in bank without any proof of refund and wen I call Nike they say refund is already initiated thn wr is my refund id?
Order...

Helpful

3 other people found this review helpful

3 found this helpful

2 Comments

Dear Sir/Mam,

I recently buy a shoes from elante mall authorised nike showroom Chandigarh on 4th October 2020, when i was finally selected the shoe design, I told manager of the store to give me the fitted size.
As per his conversation with me he given US-9 and i tried but the size is not comfortable in my one foot (Right). I complained and he told me to wear 2-3 days and then it will be fine and comfortable in your...

Helpful

Found this helpful?

Write a comment

Address: 335001

Website: nike.in

Dear sir
I am regular customer but i am not happy with nike. I bought uk 6 number shoes from nike's jaipur store from 4800/-. But these shoes not perfect size o[censored]k 6 number.
Correct size chart is uk - 6, us-7, cm - 25. Eur - 40
And present nike's shoes size chart is :- us-8.5, uk-6, eur - 40. Cm-25.5
This size not perfect in my legs. Please solve my problem. I want to refund my amount. Other wise i will tale...

Helpful

Found this helpful?

Write a comment

Address: Hyderabad, Andhra Pradesh

I have been using nike shoes since 15 yrs. I never got any complaint from he shoes but this time when i got the shoes as i am a long distanceathletics coach in indian army i need to run very much. Every time i got the shoes they worked pretty well for me but this time i was not satisfied with the product i got. Maybe it was a manufacturing mistake. And i hope you would help me with this. Thankyou sir...

Helpful

Found this helpful?

1 Comment

Address: no.15/190 kshitij Kathiria Nani Daman Daman 396210

I am great fan of Nike Running shoes since 30 years
i had purchased shoes from NIke show room at Mumbai at Phoenix mall compound on 7/03/2024 . the shoes didn't last for a month and there was a hole in the Net due to running . this is happened first time in 30 years time as the net used is substandard.i had approached the same store but they refused to help me. i had registered complain by mail but they nike .com but were not able help me

it is my humble request to replace the defective pieceas soon as possible as it is in warranty period

kaushik rathod

Jul 14, 2024

Updated by kaurat Hi Kaushik,
Good day! I hope this correspondence finds you well!
We are sorry to hear about your Nike pair. This is absolutely not the experience we wanted you to have on Nike products.
If the order was placed outside Nike.com, first option is to contact the store or website where the order was placed to check for their policy. Please be aware that Nike.com work separately from Nike retail stores and other websites, that is why they have different policies. On our end, we can only initiate returns for orders that are only placed at Nike.com.
If in case the store was unable to assist you with their policy, next option is to contact Nike Corporate Team in India so that they can be able to check for available options on your order. You may contact them via[protected] and select option number two (2) on the IVR, every weekdays, during working hours.
Should you have any other concerns, please feel free to contact us at[protected] hours a day, every day), or start a live chat with us here on Nike.com.
Thank you so much!
Sincerely,
Nike Service

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Nike shoes are just over priced. I don't think they are worth buying. I recently purchased a pair of their shoes in 7000/inr. I used it and my heal is now paining. I don't recommend anyone to buy from them.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: MIR SHOES LOVERS DARGAH BAZAR, BAZAR ROAD,CUTTACK, ODISHA.

(Mir shoes lover )shop is selling fake nike shoes openly telling it as first copy with proper branding and scan codes. It should be banned as it affects directly the selling of the company and the trust of the customer.customers are becoming fraud it could cause to break the trust for the company.the owner is also promoting his shop by youtube openly with out any fear.please nike India take a strict action.google map link -https://maps.app.goo.gl/V2znjUUM4Yws6of77
Owner name - Mir
Address -MIR SHOES LOVERS
DARGAH BAZAR, BAZAR ROAD, CUTTACK, ODISHA.
Mobile number : [protected]

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: India

Purchased Nike Invincible 2 for Nike Store at JIO Drive BKC mumbai on 18.11.2022. Shoe upper has started separating from the sole.
Shoe has been used normally and such problem is uncommon within a year purchase.

Want to replace, prepared to pay any reasonable extra amount if so required.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Please restock Nike Jumpman MVP Size 10 on Myntra. I have been waiting since last 3 weeks for size 10 and it's out of stock. Please restock asap on Myntra I need it urgently

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: DLF mall of india, noida

Hi,
This incident is dated 14th July 2023, at DLF mall of india, noida, Nike Store, wherein we were told the difference between the shoes worn by us and the ones kept on display with the words "sir the ones you are wearing are of 5k and the ones on display are of 10 k, there's a huge difference."
Never expected Nike would train people this way with no basic values and way of talking, I had been a loyal customer of Nike but now would rather switch to other brand where buying even 10 k worth of shoes would be happy experience.

Jul 16, 2023

Complaint marked as Resolved

Rwsolved

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Address: D16 New Multan Nagar

I got call from Nike for refund against my issue, but no further contact is made for bank details

View replies

A

Akshaysider1978

from New Delhi, Delhi

Jun 29, 2023

Registered consumer forum case against my issue, and got call from NIKE that they will refund the amount in my bank account, and also they asked my bank account

Reply

Helpful

Found this helpful?

1 Comment