[Resolved]  Nokia 0675605 — harrassment by staff of nokia service centre in kolkata

this is to inform you that I had purchased a Nokia handset-1661 on 30 March 2009.From next day onwards the set was not charging .I took the set along with the charger to thw Dealer - Silicon Telepoint PvtLtd, 14Chittaranjan Avenue, Kolkata-700 072..The told me that their job is to sell the product and regarding service I should visit Everest Mobicare(Nokia Service Centre) at 10, lenin Sarani, Kolkata-700013.700013.Due to my ill health I could nt visit the service centre in the month of March so I visited the service centre on 27 April 2009.Their the staff told me that to wait for 10 minutes and the job will be done.I reminded the staff that I will have to copllect the child from school sothat I can come in the evening to collect it.He made me wait for 60 minutes and then she said that i should come in the evening.I was annoyed and when I reached school my daughter left for home in this 40'c heatwave without an umbrella..I think she should be sacked from her job for being inhuman to others.
job no-[protected]/090427/22 dated 27April, 2009 time-12.01
munira khatoon