[Resolved]  Nokia 1325 (CDMA) , Product Code: 0545098 — Poor repair service

Gentleman:

Please note that I am having one NOKIA CDMA Set (Model no. 1325). This set was being used by me but unfortunately it started giving me trouble towards end of May 2008 and was not working at all. The display of the set was not in working condition. Therefore, I had deposited the set to your local Service Centre M/s. PD Electronics, Benachity, Nachan Road, Durgapur-713213, Dist: Burdwan (West Bengal) on 4th June 2008 - reference their Job Sheet No.[protected]/080604/24 dated 4.06.2008.
M/s. PD Electronics promised to repair the set and return it to me within 15 (fifteen) days. Unfortunately, it is nearing a month the set was deposited with them but till date my Nokia set, as referred to above, has not been returned to me. I have been telephoning them almost every alternate day and they keep on replying 'just wait for a day and your set will be returned to you perfectly in good working order'.

Kindly note that I am now totally helpless without the Mobile set because of my job responsibility and position in the Organization for whom I serve.

It is a matter of great regret that NOKIA being one of the renowned organization and has got a world wide business of its name and fame, the SERVICE CENTRE viz: M/s. PD Electronics you have selected is probably a wrong choice by your Organization. I am really sorry and feel guilty to have bought a NOKIA set as mentioned above. This, I comment because of such a poor service by your Service Centre at Benachity, Durgapur.
The relevant details of them are as under:

ASC ... [protected]
Contact No. ... [protected]
Email ID: [protected]@nokiacareindia.com

Gentleman, I hope I have been able to explain my difficulties with the NOKIA set and hopefully you will try to redress my problem. Thanking you and awaiting to hear from you. My email address has already been given above.
Regards,
B Biswal