Show menu
Close
FAQ FAQ Categories Categories Sign in Sign in
Close
ADVERTISEMENT

[Resolved]  Nokia 1650 — Network & Auto switch on off

my nokia 1650 is in under warrent period & its make mistake in the 45 days
i will send the set nokia care jhunjhunu. they were send the mobile noida center.after15 days mob. return its make mistake as it as. The prob. is no network in any time.and the set ia autometic on & off
after 1 minutes.
MODEL: 1650
job sheet no.:[protected]/091105/17
send by nokia care jhnujhunu PARAMHANS CARE
CONTACT NO.[protected]
THE MOB. IS SECOND TIME SEND TO NOKIA CARE NOIDA CENTER.
Was this information helpful?
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  1 CommentShareTweet

Comments

I too have the Nokia 1650 handset. I'm 100% sure that it has some manufacturing defect in hardware and software. Radomly the handset used to switch off automatically and it comes up again.

Problems with Nokia 1650:

1. After 3/4 months my phone was not at all coming up even it switch it on. I reported the problem in Nokia care Chennai. They told handset has some hardware issue and said they need to send it to delhi and asked to wait for 2 weeks to get the problem resolved. So finally they given me back. It is finally coming up when i try to switch it on and vice verso. So i was happy that time. Bad thing they don't even provided me any stand by mobile as it is their fault.


2. After 4 months my handset is again giving me problem like auto switch off and auto switch on while i'm on call, while charging, etc.

3. The other problem each and every time it prompts me to enter the security code when it is being switched on. That too other problem is i'm not able set the ring tone. Under my ring tone no "ring tone" is being selected which inturn the phone not even rings out when i'm getting incoming calls. Even i don't see the vibrate mode works under this condition.

4. Worst key pad not able to detect some key press.

Again i reported all these problem to Nokia care, they took the keypad detection problem and they said water went inside the keypad which leads to rust on the board. So we can't even upgrade the software. If we try to upgrade the handset may go to dead state. (Your warranty got cancelled as it got rust on the key pad.)

How Nokia customer care people in chennai are. Smartly they are escaping from customer.


So Frndz, pls don't choose the NOKIA 1650 model. It is worst model in NOkia.

Very worst customer care for Nokia. They don't bother about customers. They need to replace the handset. To escape from that these guys are playing cheap tricks in Chennai Customer care.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Nokia India
    Customer Care Service
    Customer satisfaction rating
    51%
    Complaints
    7709
    Pending
    0
    Resolved
    3848
    Nokia India Phone
    +91 12 4483 3000
    +91 22 6776 9000
    +91 33 4006 2264
    Nokia India Address
    SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1, Dundahera, Haryana, India - 122016
    View Full Information
    ADVERTISEMENT