Nokia 300 — MISLEADING WHEN HANDSET IS NOT WORKING PROPERLY | |||
SIR , SINCE THERE WAS PROBLEM WITH NOKIA 300 HANDSET. TOUCHSCREEN WAS NOT WORKING PROPERLY . HANDSET HAS BEEN SHOWN TO NOKIA CARE - SITABULDI . VERY FIRST THING IS NOT A SINGLE PERSON IN SERVICE CENTER GUIDE THE CUSTOMER PROPERLY. AT LEAST 1 HR WAITING PERIOD FOR TALKING TO CONCERN PERSON THERE. NOBODY HELPS YOU TO GET STATUS OF YOUR HANDSET. AT LAST ( AFTER WAITINF FOR AN HOUR OR MARE ) WHEN YOU RECEIVE YOUR MOBILE BACK YOU WILL COME TO KNOW THAT IT IS AGAIN NOT WORKING PROPERLY. FIRSTLY THEY TOLD TO REPLACE BATTERY COSTING RS 1100/- BUT LATER WHEN THEY FOUND THAT BATTERY IS IN WARRANTY THEY RETURNED HANDSET WITHOUT BATTERY REPLACEMENT. AGAIN HANDSET IS NOT WORKING PROPERLY. NEED TO TAKE ACTION AGAINST PEOPLE WHO TREAT THERE CUSTOMER LIKE NOTHING. (NOKIA IS BECAUSE OF CUSTOMER - CUSTOMER IS NOT BECAUSE OF NOKIA) SONALI N. Was this information helpful? | |||
 3 Comments | |||
Comments
Nokia — Handset not working properly
To The Management,Nokia Care,
Sir,
I have had great regards for your products and have genuinely believed in them until recently. I bought a brand new Nokia E6 shelling out quite some hard earned money. It was slow at first but later started hanging between operations. Within just 2 weeks of purchase it now is now completely hanged and goes not start operations even if i switch it off and on again. Very bitter experience... I feel cheated. I have written twice and have had no response from your end. I really hate getting into a drastic fight but i feel the cell u sold me has a defect with the software or hardware. Please look into the issue urgently or at least let me know who is the right person to look into the complaint. I continue to believe in your service though s little less in the product as of now. But if this continues i will for sure change brands and even advice all close friends and family and every one i encounter to avoid your products for the rest of my life... believe me.
Regards,
Arjun
[protected]@yahoo.co.in
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Nokia — not working properly, need replacement
ToThe Senior Manager (Customer Care)
Sir,
Re:- Replacement of Nokia C3 set Colour Golden White IMEI No [protected] and Product Code is 059B4B4
I am shocked to bring to your knowledge that I have recently purchased the above-noted set which is infested with certain technical problems. The immediate second day it started hanging while incoming calls and receiving messages.I had submitted that to nokia care, Ulhasnagar and they sent that to Nokia Head Office and gave me after 12days. But the same problem continued. Its a repeat job. The phone also hangs again and again. Since i have purchased the phone at a very dear price, we expect full value for our money and ask you to replace the set at the earliest. Also ensure that such problems do not creep up in future and that our faith in Nokia remains undaunted.
In anticipation of your prompt response,
Thanking you,
Yours faithfully,
Paramjeet Kaur