[Resolved] Nokia 3110c Mobile — Low ringtone.
I purcahsed Nokia 3110C mobile in August 2008. it is stiil under warranty. Last fifteen days
the ring tone was very low and MP-3 player was not working. I took to Nokia service on 19.03.09 even, before opening the phone they enquire whether i dreopped the phone or there was water entry.
But i neither dropped or there was water entry . After they took it inside for check up they
came out and said there is water entry inside the phone, hence no warranty service. i tried to convince them that there was no water entry . But they were stubborn to listen. I doubt their checking method. whether they sprayed some water.
Since i was in need of mobile i agreed for chargeable service whcih is Rs550 + material; charges.
Is this a way to exploit the customer?. At the time of handing there was no problem except low ringing volume. The service people also told after replacement if the ringer does not work they need to test again at extra charge of Rs 110 is this another way of looting gullible customer. Through this complaint
i request all future Nokia buyers to be careful before decding to buy Nokia Phones.
Beware of Nokia Service.
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Aug 14, 2020Complaint marked as Resolved