[Resolved]  Nokia 3230 — Mobile is not repaired

Dear sir,

I have been using Nokia 3230 for more than last 3 years during which the phone required some repair three times. This year in the month of Jan. there was no display in the phone and the phone was got repaired from your noida sector 2 C Care centre.

The problem arised again and the phone was given agian to your Noida Sector 2 Centre vide Job Sheet No. [protected] on 09-07-08. IMEI No. is [protected].

On 17-07-08 my phone was returned back without repair and charged Rs. 112/= from me. I was told that the can not be repaired

I am very sorry to say that that how Nokia can say that the phone can not be repaired. Now, could you please tell me what should I do with this handset.

IT IS ENTIRELY NOKIA'S RESPONSIBILITY TO MAKE SURE THAT IF THE HANDSET CAN NOT BE REPAIRED IT SHOULD BE REPLACED WITH ANOTHER AFTER ADJUSTING SOME JUSTIFIED AMOUNT.

Please revert back any solution.

Pravi Jain
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

NOKIA Model No. 3230 — Repairing

Dear Sir:
My son - Capt. Rahul Gupta purchased a mobile phone Model No. 3230 on 22th February 2007 from New Chauhan Electronics vide Receipt No. 7703, 109/99 Nehru Nagar, Kanpur - 208012. The phone was having a MENU NOT OPEN PROBLEM LIQUID DAMMAGE as per the job sheet Number[protected]/071213/81 of December 13, 2007 of NOKIA Care, APEX, UGA 12 SOM DUTT PLAZA KANPUR. The status shows that the phone is unserviceable. After contacting them previously they told me that phone set will be sent to Lucknow for further repair and they asked Rs. 500/- for getting further repairing after paying Rs. 110 handling charges to them vide receipe No.15569 dated 13.12.2007. When the set was purchased no where it was told us that please save the set from rain otherwise guarrenty/warrenty will be terminated at once. And if it is true then a set belongs to NOKIA then what is the problem with the company in repairing it. One thing is hurting to a customer when the set was given to NOKIA Care at Kanpur it was working and receiving the message etc only there was problem on the screen due to rain drops went inside the screen. Now it is totaly dead. In such conditions it seems that the set is further damaged by technicians handling the set at different places either in Kanpur or Lucknow. Therefore it would be highly appreciated if you please look into the matter seriously and kindly informe me accordingly at the earliest. The mobile is still with your office at Kanpur and the process too for getting it in working condition. Please I have contacted to MS. GEETA regarding the same on phone no.[protected]. My contact phone numbers [protected] /[protected]. You can reply to us on [protected]@iitk.ac.in or [protected]@iitk.ac.in.
Wishing you a very happy new year,
Yash Pal

NOKIA-3230,NOKIA — NO GRANTEE OR REPAIR

DEAR SIR,
I HAVE PURCHASE A NOKIA-3230 FROM A RETAIL SHOP WITH PURCHASE BILL AND AFTER 4 MONTHS IT STATRED GIVIN ME PROBLEMS .THEN I WENT TO NOKIA CARE AT PATNA AFTER KEEPING IT FOR 1 AND HALF MONTH THEY RETURNED THE SAME WITH MORE PROBLEMS .NOW IT DOSE NOT WORK AT NOT EVEN SWITHING ON, ERLIAR THE MOBILE WAS BETTER . MY GRANTEE WILL EXPAIRE IN THE MONTH OF MARCH. SO KINDLY GUIDE ME WHAT STEP SHOULD I TAKE FURTHER.

nokia model 3230 — still not repaired

i purchased a nokia model 3230 in june 2007 but in dec 2007 its display was gone. so i deposited it with nokia care vide job sheet no[protected]/071230/7 dt 30/12/2007. i got the swaped set after 25 days but that was not able to recharge so again i deposited with the same place vide job sheet no[protected]/080203/29 dated 03/02/2008. then i again gor a swaped set on 15/02/2008 but this set was very old to use and full of scratch. so i refused to accept and again send it to nokia vide job sheet no[protected]/080215/20 dated 15/02/2008. i am fed up with the nokia product and service as i am suffered from last two months and still wotking without my phone which is ver important to my office projects but nobody is going to help me in nokia.

nokia/ 3230 — repairing mobile

i shadab alam, purchased nokia 3230model mobile, IMEI NO.[protected] on 5/08/ 07and it started creating problem since 20/04/08in its starting..igave it at nokia care center hazratgang, lucknow, they swapped it twice in last two months and the problem is still the same .following are the IMEI of the swapped mobile set: 1ST SWAPPED SET:[protected] 2ND SET:[protected] Kindly attend my problem, i will be highly obliged. Thanking you.

Nokia 3230 — fraud

dear sir i have 3230 nokia phone he has power failer problem when we give to nokia care om ujala comm. dwarka new delhi he take me 2000 rupees with out original bill and says printer not work after 2 day same problem we went to nokia care he asked me 1000 rupees more pls take the action

Nokia 3230 — how can i get the award

dear sir, i recieved a msg on[protected] on my mobile no [protected] which is as under UK.NATIONAL LOTTERY CONGRATULATIONS YOUR CELL PHONE NUMBER WON 7,000,000 POUNDS ON THE 25TH OF 2009 CONACT DR JAMES FOR YOUR CLAIMS E-MAIL
[protected]@gmail.com.TEL:[protected].

PLEASE SUGEST HOW CAN I GET THE AWARD.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Nokia India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    51%
    Complaints
    7894
    Pending
    0
    Resolved
    3915
    Nokia India Phone
    +91 12 4483 3000
    +91 22 6776 9000
    +91 33 4006 2264
    Nokia India Address
    SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1, Dundahera, Haryana, India - 122016
    View all Nokia India contact information