Nokia 5130 — No service during warranty period by Planet M and Nokia

Address:

Pune, Maharashtra

Hello There,

I OWN THIS HANSET SINCE June 2009 AND ALL OF SUDDEN MY PHONE GETS HANGED AND AFTER RESTARTING IT STARTED SHOWING CONTACT SERVICE.

AFTER APPROACHING PLANET M CENTER FROM VIMANNGAR PUNE BRANCH, THEY HAVEMENTIONED THAT THIS IS HARDWARE PROBLEM AND CAN NOT BE REPAIRED WHICH IS NOT ACCEPTABLE AND NEED TO BE VERIFIED BY A RESPONSIBLE ENGINEER FROM NOKIA COMPANY HEADQUARTES OR PLANET M SHOP WHO HASPROVIDED WARENTY FOR THIS CELL.
WITHIN SHORT DURATION IF SUCH PROBLEM COMES, COMPANY SHOULD HELP CUSTOMER. I WAS NOT EXPECTING THIS TYPE OF SERVICE OR ISSUE FROM NOKIA BRAND. SAME GOES TO PLANET M FROM VIMANAGAR PUNE.


I AM DEEPLY GRIEVED AND PLANET M AND NOKIA HQ HAS TO HELP ME OUT FOR GENUINE VERIFICATION OF THIS TYPE OF ISSUE