[Resolved]  Nokia 5200 — DISPLAY NOT WORKING PRPPERLY

Respected sir,

My father had purchased NOKIA 5200 handset on 13 SEP 2008 from your PRIORITY DEALER in RAICHUR(KARNATAKA). The details are as follows:

DEALER: S.L.N COMMUNICATIONS
RAICHUR-584101
KARNATAKA

BATTERY NO: P165E20634866

I.M.E.I. NO: [protected]

CHARGER NO:[protected]

TIN: [protected]


THE ABOVE MENTIONED HANDSET'S DISPLAY WASN'T WORKING WELL ON 05 AUG 2009 . WHEN WE APPROACHED YOUR NOKIA CARE, THEY SAID THAT THE DISPLAY WAS WATERED AND THEY TOLD US TO REPLACE THE DISPLAY WHICH THEY SAID WOULD NEARLY COST AROUND 1000 RS. THE MAIN PURPOSE OF TELLING YOU ALL THIS IS, WE GOT OUR HANDSET REPAIRED WITH SOME LOCAL DEALER AT THE COST OF MERE 50 RS. WE DON'T KNOW WHETHER THE REPAIR IS A TEMPORARY SOLUTION OR A PERMANENT SOLUTION TO THIS PROBLEM. BUT OUR HANDSET STILL HAD THE WARRANTY PERIOD, THEY(NOKIA CARE) MUST DO IT FOR FREE. INSTEAD, THE NOKIA CARE HERE(IN RAICHUR) ARE NOT CARING THE CUSTOMERS PROPERLY. THEY ARE FOOLING THE PEOPLE TELLING THAT THE HANDSET IS WATERTED. WE CUSTOMERS DO NOT KNOW THE TECHNICAL BACKBROUND OF OUR HANDSETS AND HENCE KEEP QUIET. NOW, AN ANTI-NOKIA MOUTH TO MOUTH PROPOGATION IS GOING ON IN THE CITY AGAINST THE DEALERS AS WELL AS YOUR NOKIA CARE. I REQUEST THE CONCERNED AUTHORITES TO CARE OF THIS. HOPE YOU PEOPLE COME TO TAKE CARE OF OUR HANDSETS.

THANKING YOU

WITH REGARDS

ABHILASH BHANDARI