[Resolved]  Nokia 5300 — Keypad bill levien without changing it.

Address:South Delhi, Delhi

My cell Noikia 5300 was having problem with its keypad.
I went to noika care at Kotla, New Delhi.
They informed that keypad has to change and front pannel will be changed. If there is problem with IC due to water then it will also be changed.
I agreed to all the details and particulars.
At the time of delivery the front pannel was not changed, Only the glass above the screen was replaced.
Key pad was also not replaced only IC was changed (according to them)
The cost of Front pannel Rs. 1250 & Keypad IC Rs 1450.
My question is if front pannel is changed and key pad is changed then keypad numbers letters embrossed in it wont be worn off.
Further what action company is going to take against authorised Nokia care, other wise I will file complaint in consumer forum.
waiting for your prompt reply.
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Aug 14, 2020
Complaint marked as Resolved 
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Nokia — the front and keypad are not available

i had buy a nokia n79 from mobile store at vidhyadhar nagar jaipur
after buying it start creating problem like software corrupted and hanging problem with in 10 days of buying i had to go to nokia reparing centre but i never get satisfied with their service here i write the complain many time but they never give me feedback for my complain
let come on main topic after buying my handset display
ic is not working well and after 15 days of buying my handset display ic stop working i again have to go reparing centre there they tolm me for 7 days but they are not on their commitment and told me that it will take time it have to go delhi and i have to agree because there was no other solution i was very much mentaly physicaly aod ecnomicaly also because they never pick there land line no and i had to go there to ask wheather my handset was reparied or not and like wise they take near about 20 more days
exactly the mobile take above 1 month to comes in good condition
then one day i had meet an accident and then it get again damaged i again go to repairing centre but this time
they take a proper cost for new display but in my handset not only the display and keypad is also get damaged and i had told to manager of sepairing centre tha that i will pay the whole amount of front and keypad
he told me that u have to order .i have order them

but the problem is this that the keypad and frnnt ir nnt manufacured till now and i have oder before 4 months

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