Needless to say, this experience has been the worst in my entire life. You buggers think that you can do anything and take the customer for granted.
- First the phone goes kapoot in 1 month.
- Then we are assured that the replacement of the bloody "motherboard" will take place in a week.
- Date of handing over for repair : 23 june 2008
- Todays date: 23 July 2008
I was ready for a repair. Then u take a month to handle the case. Then u tell us that the "motherboard" is irrepairable and we will receive a NEW PHONE OF THE SAME SPECS AND COLOUR IN A NEW SEALED BOX SINCE THE EARLIER ONE IS IRREPAIRABLE. Then when we go to the service centre again for the 8th time, u say that WE CANNOT GET A NEW PHONE AND WILL HAVE TO DO WITH AN OLD REPAIRED ONE. WHEN I ASK U FOR THE MONEY BACK, U DONT GIVE ME THAT TOO.
U BLOODY SCOUNDRELS. U ALL SHOULD BE KICKASSED FOR HARASSING A CUSTOMER THIS WAY. AND THIS IS THE LEAST VOCAL I CAN GET SINCE IT IS A PUBLIC FORUM.
I[censored] REALLY WANT TO MAINTAIN A LITTLE DIGNITY, STOP BEHAVING LIKE UNPROFESSIONALS AND ACT. AND I REALLY HOPE THAT OTHER CUSTOMERS TOO BECOME CAUTIOUS OF YOUR SO CLAIMED "SERVICES" AND "CUSTOMER SATISFACTION".
SICK COMPANY, SICK SERVICES, AND SICK PEOPLE OUT THER IN UR SERVICE CENTRE.
I[censored] WANT TO MEET UR GOALS JUST TO SHOWCASE TO UR BOSSES, GO AHEAD WITH IT DUFFERS. COZ THATS ALL U CAN DO. WHO THE HELL CARES ABOUT CUSTOMERS ANYWAYS, IF WE ARE MEETING OUR ATRGETS.
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this mail is to bring to your notice that I bought a nokia 5310 model on[protected], from cell touch, g2, g3, oppICICI bank Gopika aptts M.L.Furtado Road Margao, goa Ph.No.([protected]). in the name Nivette Rodrigues.The item number is [protected]. But within 3 month of the purchase we faced problems of a black line getting displayed on the screen. i showed this to Nokia care Margao Goa
. As per them there is some problem in thedisplay of the phone and it has to send to nokia company for repair.company send the Nokia phone after 15days. on very same dayi face the problem of cell getting hanged and finally swichtoff and not in condition to be used.the nokia care is not ready to replace the cell nor ready to repair it under warranty.and they are not ready to accept their mistake
U BLOODY SCOUNDRELS. U ALL SHOULD BE KICKASSED FOR HARASSING A CUSTOMER THIS WAY. AND THIS IS THE LEAST VOCAL I CAN GET SINCE IT IS A PUBLIC FORUM.