Nokia 5310 Xpress Music — getting hanged often & notwithstanding of battery

sir,

i have purchased the abovesaid mobile 10 months before. From the date of purchase i am often facing lot of technical problems like mobile getting hanged up & non with standing of battery. We came to know that this model has been stopped in the market now.

We purchased this mobile based on the confidence we are having on the nokia brand. This kind of problems will damage the brand value in the market. I would like Nokia to take neccessary action immediately against this & replace the mobile with a new one.

Expecting your fastest action to regain our confidence on the brand.

regards,
Jagadeeswaran Ganesan.