[Resolved]  Nokia 5320 — no display backlight

Dear sir,

I had bought a nokia 5320 from Hot & Spot dealer in kachiguda, hyderabad on 23rd of december 2008 for an amount of Rs.10, 250/-.
There were a problem with the instrument i, e "No display backlight". so i went to nearest nokia care at R T C "x"roads Called "NAVDEEP MOBILES". I had hand over an instrument with them and my Job Sheet No.[protected]/090116/38. dt. 16.01.2009. Please find following details as per given :-
ESN/ IMEI NUMBER :[protected]
PRODUCT CODE: 0571016
INSTRUMENT TYPE: PHONE
TECHNOLOGY TYPE: GSM
MODEL NAME: 5320
JOB WARRANTY : YES
WARRANTY REF NUMBER: APAINY[protected]
He asked me to come and collect an instrument after one week, but after having follow ups its almost 1 month completed, but so far no response from the nokia care service centre.
If this kind of service provides by the company for which no body knows what is happening, then how can we trust you for future business.
I am sending this, anticipating some strict action against concern person and do the needful so that i can get my instrument at an earliest. Please consider this as an urgent.