[Resolved] Nokia 5610 — Irresponsible nokia care | |
I have purchased NOKIA 5610 from Nokia priority dealers in Kazhakootam, Trivandrum. But the phone had problems like Restarting and Slider came out of the panel. I gave the mobile for servicing in NOKIA CARE in trivandrum on 5th april 2008. They promised to return the mobile the very next week i.e . on April 14th 2008. But they havent returned my mobile yet. I cannot understand how Nokia can be irresponsible when it comes to customer service. When ever i enquire them about my mobile the only answer i get from them is spare part is pending and they have send it for servicing to Kochi. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
51%
Complaints
7893
Pending
0
Resolved
3915
+91 12 4483 3000
+91 22 6776 9000
+91 33 4006 2264
SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1, Dundahera, Haryana, India - 122016
View all Nokia India contact information
Nokia — Irresponsible Nokia Care
Dear Sir,I purchased nokia 6500 slide IMEI Number - [protected] on May 2008 from Nokia Priority, Sector 18, Noida.
Soon I realised the there was a problem in memory card detection.Despite this all features in phone were working fine.
I gave my phone to service centre - Nokia Care, A 78, Sector 2, Noida.
The phone got repaired in two days.The problem got solved.But instead new problem got created.
There was a time difference between my message in inbox and real time at which message was sent.
I went to the same service centre again and after hours of wait, I was told that this is a hardware problem and will be corrected in atleast 15 days.
Are consumer will just have to revolve around nokia care to get a all features functional?
It is not possible to submit phone in Nokia care every fortnight for serveral days and survive without a mobile.
I was not even told that how to escalate the problem or what I have to do get my phone replaced?
Please help...
Reagrds,
Jigisha Raje