[Resolved]  Nokia 5800 Xpress Music — Nokia 5800 complaint - Display got crashed when touched

I have purchased myNokia 5800 Xpress muzic touch phone just one month back. Some times, when i switch on the phone, the display used to appear with red parallel lines. When i reboot the phone, it became OK.

Yesterday, the phone hanged at one screen. I pressed the “back”button continuously 4-5 times. Suddenly the display became red with many parallel cross lines. When i tried to switch off, nothing was happening. So i removed the battery and reinserted. Now the display is shown as it got many hair line crack in the display.

I showed my phone to the nearest NOKIA priority dealer and explained the story. They said the phone fell down/applied high pressure onthe display and the inside display sheet got some crack and its not comes into warranty coverage. I am caring my phone in such a way that it doesn’t have even a hairline scratch on the phone. I have asked to show me a minute scratch if the phone fell down... but they were not accepting the facts at all. The total expense for replacing the same is 2450/- L, even after replacing the display they will not have any warranty in future for such events.
I am sure that a natural touch with little extra force onNOKIA5800 will damage the display again... Hats off to NOKIA and its 5800 product design...
I have already lost Rs, 19, 450/- as price for NOKIA5800... I don’t want to loose further...so I am just buying an another mobile. If you really want to buy NOKIA5800touch phone, buy it... but remember...please don’t touch it... coz a real touch with cost you 2500/-
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Aug 14, 2020
Complaint marked as Resolved 
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you took out money on the 37th of march when you told me you would wiat til the 1st cause i told you i didnt get paid til then then it cost me 37.00 overdraft fee for 29.. 96 i want my money bk and also over draft fee sandra adams order#[protected] i expect full refund by tomorrow in my bank acc please call me or email me with your word you gave me your word you would not touch til the 1st my phone# is [protected] my email is [protected]@yahoo.com
I purchased an Nokia 5800 Xpress Music but i m not able to downloaded theams plz. Tell us how can i do this ?

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