Nokia 5800 Xpressmusic — display problem 5800

Dear nokia,
this is to inform u that i am one o[censored]r old customers who is using different models of nokia from last 6 years on 12th april i purchased nokia 5800 wide receipt no 160 amt rs.18850/-from onant communications janakpuri. imei no.[protected] but after two weeks it starts troubling me with HANG problem but i am very busy person who cannot go easily anyhwere after one month my phone has so many problems i.e. hang problem display problem ..
i used to visit ur service center on 30 june they replaced my software ...hang problem solved but display problem is still same they assured me whenever their part will available they will call me but sorry to say nobody contacted me .after my busy schedule i visit serv center again (after 15days )they had taken my phone for repairing and given me stand by set (after a long quarrel) they assured me to return my set after 12 days but still after 15days i have to call them they said it will take one more week then u can understand now i am very impatient about ur phone ur services & ur service center peoples . anyhow they replaced my set ( again after a long quarrel)
my new set imei no. is [protected] and can u imagine it's again not working since one month my phone screen is showing only rainbow colours .
now very truly & honestly i want to purchase new another company set so for that i want my money back i.e Rs.18850/-
surely u will help me and i do not have to visit any consumer court

i will repeat i just want to take refund but not replacement

Thanx & regards,
Teena Sharma
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