[Resolved]  Nokia 6070 — defective mobile cell

Dear Sir,
I am Virendra Kumar, working as a Addl. General Manager in B.H.E.L Haridwar. I have purchased NOKIA 6070 mobile in the name of my son Mr. Ashish Goel (IMEI: [protected]) at MAHALAXMI ENTERPRISES, Haridwar on[protected].
Of late, its observed that the intensity of the sound of incoming call is so week that it can not be heard. The mobile set was handover to your service “ ADVENCED BUSINESS COMPUTERS” Jamuna place lane Haridwar,
ASC : 235_434038, contact number : [protected] : Email id : advance_ [protected]@nokiacareindia.com for the rectifying the above defect.
The mobile set has been returned back after one day indicated that the same cannot be serviced because it has got damaged by water.
I would like to indicate that the mobile phone has never been brought in contact with water during its use. There is a least chances of going water in side the mobile set. Further, I m failed to understand that only the above defect will be developed by the water.
In view above, I would request you to kindly look into the matter and advise your service center to do needful.