[Resolved]  Nokia 6275 — heavily - distrubed from repair centre

DEAR SIR

WE HAVE SUBMITED OUR NOKIA 6275 - MOBILE AT SERVICES CENTRE - IN FIRST TIME WHEN WE HAVE SUBMITED THE SET IN REPAIR CENTER - I.E NOKIA CARE - WE HAVE RECEIVED OUR HANDSET AFTER - 8 MONTHS AND ASA I REACHED HOME I FOUND MY SET IS HAVING SAME PROBLEM - AND TILL DATE I FELT THEY HAVE NOT EVEN OPENNED THE SET AND DONE ANY CORRECTION - WHEN I COMPLAINED IN NOKIA SERVCE AT G-26 , LOWER ROUND FLOOR , SOUTH EXTENSION PART 1 - NEW DELHI - 110049 AT NOKIA CARE THEY HAVE AGAIN GIVEN ME A JOB SHEET HAVING A NUMBER OF[protected]/071024/52 -DTD 24/10/2007

WHEN IHAD ASKED THEM CAN THEY GIVEME THE NAME OF SENIOR PERSON SO THAT I CAN DISCUSS THEMATTER THEY REFUSED THEY SAID I CAN EITHER ENAIL THEM OR TALK TO CALL CENTRE WHERE I NEVER GET ANY PROBLEM REPLY -

YOU KNOW THESE A FESTIVAL SEASON SINCE FROM MAY I HAVE SUBMITED THE PHONE FIRST TIME - BUT TILL I HAVE NT BEEN ABLE TO USE IT PROPERLY -

I THINK HANDSET IS DEFECTIVE - AND THUS IT IS TAKING TIME FOR YOUR REPAIR DEPARTMENT ALSO TO DO THE CORRECTION -

PLS LOOK INTO THE MATTER ASAP - OR PLS HELP US ISSUEING A SECOND HANDSET - IN EXCHANGE OF THIS

WAITING FOR YOUR FAST REPLY

REGARDS

VIKAS NARLA
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