[Resolved]  Nokia 6275 — unsatisfying service provide by Nokia Service Center, sakchi, jamshedpur

Dear Sir/madam,

I have bought a Nokia model 6275 mobile of TATA Zone browser (worths Rs. 10, 000+) in the beginging of Feb.'08, but after a short time period (in april), the key pad of mobile is malfunctioning, due to which i had submitted this to Nokia service center, sakchi, jamshedpur. After a long time of 3 months, they returned me a new set against my that set, but the new set has Relience Zone browser which has low market cost (about Rs. 9, 000) without informing me this changes. after getting this, when i called to Nokia care center, they told that they are not in position to take any action as it is handed over me. but, after some time, the same thing happen again. key pad of my new provided mobile again malfunctioning; after submitting the mobile to sevice center sakchi, jamshedpur, they told me it will take one month for repairing.
i think this is not the only problem, at this nokia care center they are replacing the part of mobiles with damaged part that's why they need more time for repair and again the some thing happen.
I am fade up with this time duration of reparing because every time after going to 30 km form telco to sevice center, i do not get any right information about my mobile.
so, it is requested you to kindly return my mobile as soon as possible as i am dependent on my mobile.
secondly, it is requested you to kindly replace this mobile of Reliece zone to my old mobile with TATA zone as i paid more for this.


Regards,
Ashish Kumar
Telco
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