Nokia Care Green Park — Delay in reparing of handset-Nokia6300

I submitted my handset nokia 6300 for repair on 30.09.2008 at HCL nokia care centre S-10 Green park ext New Delhi. I was given delivery date 03.10.2008. But my handset is still not repaired. There is very poor and slow customer care services from this care centre. When i inquired, I was told it will take another 3 to 5 days. It is still with them.

I am totally dissatisfied.

Customer Care is to help people.But this customer care is making people to worry about their handsets.What the hell is this?
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Nokia 6300 — Delayed Service

Dear Sir,
I Rupam Sikdar a customer of your company had sent a set Nokia 6300 on 12th of April chalan no.67 through your authorised nokia care service centre The Planet located in Siliguri. The main problem lying with taht phone was that it was being automatically gettin restarted after every incoming call being ended. First it was told to me that it was problem of software and would be ok after being re-installed and was asked to come after an hour. When i came after an hour, it was told to me that the mother board crashed while the software was being re-installed and has to be sent to the head branch located in Kolkata and would hardly take 10-15 days . When i went after 15 days they said that it would take another week. It has been more than 1and half month since i have been harrased by your customer care. Kindly look into this matter or i will ahve to log a complain against the company.

6300 — out of order within warranty period

My mobile set Nokia 6300 is completely out of order within 08 months after purchase. I deposited the set to the dealer on 6.7.08. But Nokia centre, Srirampore returned it without any service or repair on 22.8.08. Please take appropriate action or direct me how I can deal the situation.

6300 — DELAY IN SERVICE

My 6300 set became dead after use of 1 yr 1 month only. After persuasion with Rourkela center, they received the set and assured me to get it repaired within 15 days. More than 2.5 months has been elapsed since then, but I am unable to get suitable reply about my set. The authority is repeatedly assuring me to give the same on next monday but that monday is never on the card. please help me.

Nokia 6300 — delaying service

To
The chairman
nokia care
sir
i have summit my cell to nokia care in hissar(near pushpa complex) on 6th of september
but the workers of care are telling me that ur nokia 6300 will be repaired and return you very soon
In this way, they passed 2 months
i request u to give me the no. of nokia addministration so that i can take some strict action against the
delaying service of nokia care of hissar workers . contact me at my no. [protected]
thanking you
subject: against delaying service of nokia care hissar
sir
i am rajiv chahal . i have submit my phone nokia 6300 to nokia care hissar (near pushpa complex)
in 6th september . The phone has some screen problem . but i m sorry to say that even after more than two months i am unable to get my cell phone because of delaying service of care
so i want to take some actions against the workers of nokia care hissar so that i can get my phone
thanking you


rajiv chahal
[protected]

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