[Resolved] Nokia 701 — repair in warranty period | |||
myself, vishal dubey , purchased nokia 701 from prop. cell city, bijnore u.p.,imei no. [protected]. on 26/10/2011. problem is with network, not able to make voice calls, internet n sim card recognition. all other things are running well. they say ther is moisture on sim tray, which is not covered in warranty, n i m supposed to around rs.[protected]. after talk on mobile they came down to around[protected]. my question is if i have not water bathed my cell then how m i responsible 4 the moisture. nokia should hve known indian conditions and why they hve imported cells from korea which is comparatively cooler to india and being used in india a humid country- the same argument they r giving that u may hve moved from ac rooms to hotter rooms. i want justice n kindly tell how could u help me. also i dont know what they are telling is really true . how do we locate the problem ? we hve to accept what they say. kindly advice Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
Comments
I too have the same Nokia Phone and there is a problem in display. That is, the phone cannot be started. When I contacted the Customer Care, they told me that the problem is water logging and it does not come under warranty. So, they asked me to pay Rs.900/-. The irony is that I never dropped the Phone inside water or something else which may lead to the problem. Can somebody help ???
Reply
51%
Complaints
7894
Pending
0
Resolved
3915
+91 12 4483 3000
+91 22 6776 9000
+91 33 4006 2264
SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1, Dundahera, Haryana, India - 122016
View all Nokia India contact information