Comments
Nokia 7210 C — Poor service
To,Head- Customer serivce
Nokia India
From
Anbalagan
13/6 Raghvan Colony,Andavar Nagar
Kodamballam
Sir,
I want to become one among the customer of Nokia, with the intention i have bought Nokia 7120C mobile in the month of Feb 09.
Soon after some time the Outgoing voice is very low , upon going to the service center intially they said it is corrected and now it is ready for use.I have checked the same but the problem is still not rectified.They have again taken back for service.
After one month of delay finally they said it will not be corrected and you have to take back the mobile saying you have tampered.The mobile was lying with them for one month and now they are saying it is ir-serviceble.
PLs look into the same and give justice for me.
If needed we will forward the details to you.
Regards
Anbalagan M
[protected]
PROBLEMS WITH MY NOKIA 7210 MOBILE After 2 months of purchasing date:-
1. SET HANGING FREQUENTLY.
2. IF WE SWITCH OFF & ON, IT WILL WORK FOR SOME TIME.(AGAIN WE HAVE TO RESTART)
I am facing above problems from the last three months and onwards. I submit my nokia phone to nokia care three times but i get that my nokia phone same as previous faulty condition. I have observed above problems 2 months after purchasing. But problems was remain same. We went to shop and informed the same. As per their instruction we have sent the handset to Nokia Care Centre, which is located at (A 21- Nehru Ground, NIT, Faridabad - 121001).
They handed over the mobile to me after 2 months. After lot many follow-ups they handed over the set without repairing and told us that it is not repairable. Now the set is completely dead. As per the nokia care they are saying that it is ok now. but i didn't get that same.
After that we visited so many times to Nokia Care Centre to take delivery. But we found problems remain same. Nokia Care Centre committed so many times to that the handset is ok but it's performance remains same...nill. And problem is not rectified. Your customer response & treatment is very poor.
Why we suffer for purchasing Nokia product?
After purchasing Nokia product, it is lying in Nokia Care Centre only.
Why Nokia Care Centres are giving TROUBLE & HARASSMENT to customers.
Nokia Company gave same training to Nokia Care Centers?
I WANT NEW SET / DOA.
SIMULTANEOUSLY WE ARE REGISTERING COMPLAINT AT CONSUMER COURT & ICRPC (International Consumer Rights Protection Council)
Ravi Panchal
Mobile : [protected]
1. SET HANGING FREQUENTLY.
2. IF WE SWITCH OFF & ON, IT WILL WORK FOR SOME TIME.(AGAIN WE HAVE TO RESTART)
I am facing above problems from the last three months and onwards. I submit my nokia phone to nokia care three times but i get that my nokia phone same as previous faulty condition. I have observed above problems 2 months after purchasing. But problems was remain same. We went to shop and informed the same. As per their instruction we have sent the handset to Nokia Care Centre, which is located at (A 21- Nehru Ground, NIT, Faridabad - 121001).
They handed over the mobile to me after 2 months. After lot many follow-ups they handed over the set without repairing and told us that it is not repairable. Now the set is completely dead. As per the nokia care they are saying that it is ok now. but i didn't get that same.
After that we visited so many times to Nokia Care Centre to take delivery. But we found problems remain same. Nokia Care Centre committed so many times to that the handset is ok but it's performance remains same...nill. And problem is not rectified. Your customer response & treatment is very poor.
Why we suffer for purchasing Nokia product?
After purchasing Nokia product, it is lying in Nokia Care Centre only.
Why Nokia Care Centres are giving TROUBLE & HARASSMENT to customers.
Nokia Company gave same training to Nokia Care Centers?
I WANT NEW SET / DOA.
SIMULTANEOUSLY WE ARE REGISTERING COMPLAINT AT CONSUMER COURT & ICRPC (International Consumer Rights Protection Council)
Ravi Panchal
Mobile : [protected]
PROBLEMS WITH MY NOKIA 7210 MOBILE After 2 months of purchasing date:-
1. SET HANGING FREQUENTLY.
2. IF WE SWITCH OFF & ON, IT WILL WORK FOR SOME TIME.(AGAIN WE HAVE TO RESTART)
I am facing above problems from the last three months and onwards. I submit my nokia phone to nokia care three times but i get that my nokia phone same as previous faulty condition. I have observed above problems 2 months after purchasing. But problems was remain same. We went to shop and informed the same. As per their instruction we have sent the handset to Nokia Care Centre, which is located at (A 21- Nehru Ground, NIT, Faridabad - 121001).
They handed over the mobile to me after 2 months. After lot many follow-ups they handed over the set without repairing and told us that it is not repairable. Now the set is completely dead. As per the nokia care they are saying that it is ok now. but i didn't get that same.
After that we visited so many times to Nokia Care Centre to take delivery. But we found problems remain same. Nokia Care Centre committed so many times to that the handset is ok but it's performance remains same...nill. And problem is not rectified. Your customer response & treatment is very poor.
Why we suffer for purchasing Nokia product?
After purchasing Nokia product, it is lying in Nokia Care Centre only.
Why Nokia Care Centres are giving TROUBLE & HARASSMENT to customers.
Nokia Company gave same training to Nokia Care Centers?
I WANT NEW SET / DOA.
SIMULTANEOUSLY WE ARE REGISTERING COMPLAINT AT CONSUMER COURT & ICRPC (International Consumer Rights Protection Council)
Ravi Panchal
Mobile : [protected]
my handset IMEI: [protected]
Reply me as sooon as possible...!!!
1. SET HANGING FREQUENTLY.
2. IF WE SWITCH OFF & ON, IT WILL WORK FOR SOME TIME.(AGAIN WE HAVE TO RESTART)
I am facing above problems from the last three months and onwards. I submit my nokia phone to nokia care three times but i get that my nokia phone same as previous faulty condition. I have observed above problems 2 months after purchasing. But problems was remain same. We went to shop and informed the same. As per their instruction we have sent the handset to Nokia Care Centre, which is located at (A 21- Nehru Ground, NIT, Faridabad - 121001).
They handed over the mobile to me after 2 months. After lot many follow-ups they handed over the set without repairing and told us that it is not repairable. Now the set is completely dead. As per the nokia care they are saying that it is ok now. but i didn't get that same.
After that we visited so many times to Nokia Care Centre to take delivery. But we found problems remain same. Nokia Care Centre committed so many times to that the handset is ok but it's performance remains same...nill. And problem is not rectified. Your customer response & treatment is very poor.
Why we suffer for purchasing Nokia product?
After purchasing Nokia product, it is lying in Nokia Care Centre only.
Why Nokia Care Centres are giving TROUBLE & HARASSMENT to customers.
Nokia Company gave same training to Nokia Care Centers?
I WANT NEW SET / DOA.
SIMULTANEOUSLY WE ARE REGISTERING COMPLAINT AT CONSUMER COURT & ICRPC (International Consumer Rights Protection Council)
Ravi Panchal
Mobile : [protected]
my handset IMEI: [protected]
Reply me as sooon as possible...!!!
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nokia 7210 — Unsatisfactory service at ur service centre
Dear Sir,This is to draw ur attentikon to the matter that ur authorised service centre at Anand(Gujarat) is not providing satisfactory service to the customer.
I have nakia cell phone(Nokia 7210) which faces some network problems since 15 days. When approaches the above stated service centre, ur representative Mr Javed couldnot give satisfactory reply. Even approached for many times my complaints have not been taken care of.
Please kindly look into the matter and do the needful,
Urs sincerely,
Bharat Gautam
Anand.