[Resolved]  Nokia 7610 — low battery capacity, phone lookups not

This mobile was purchased from the Mobile shop at chembur. Initially during the first week when the complaint was lodged at mobile shop they refused to replace the set and instead send it to their kurla works for repair. Inspite of the repairs carried out the mobile was not performing upto the satisfactory levels and the necessary documents are available for verifications. Finally frustrated with the faulty mobile purchased form The Mobile shop Chembur the complaint was again lodged. They directed us to theirNokia care at Lower Parel wherein we were informed that had the complaint been lodged within six months the set would have been changed. This is exactly opposite to what we were informed when the complaint was lodged within six months. Further my doubts have been reinforcfed due to the fact that there are 42 complaints against this company which has to be viewed very seriously and if nothing is done for deficiency in service I would opt for a compensation for the agony experienced.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Nokia India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    51%
    Complaints
    7893
    Pending
    0
    Resolved
    3915
    Nokia India Phone
    +91 12 4483 3000
    +91 22 6776 9000
    +91 33 4006 2264
    Nokia India Address
    SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1, Dundahera, Haryana, India - 122016
    View all Nokia India contact information