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[Resolved]  Nokia 7610 — Nokia Priority Dealer - Air Connect exhibit fraud behaviour

Hi

I happened to review the other complaints & I need to say that I am lucky because I had bought Nokian 7610 in Feb 06. Until recent past, I never had any technical problems. Recently I experienced a problem with my mobile, mobile wasn't switching on. We handed over the mobile to a Nokia Priority Dealer (Air Connect) Opposite to Forum Mall. While handing over the phone, the shop person had mentioned in the receipt that the mobile battery was given back to us. Later when we went to receive the mobile, we found that memory card was missing. On questioning, the shop person said that memory card was not available in the mobile at the time of handing over. It was so obvious that he was lying because if he had handed over the same to us, he should have mentioned that in the receipt. After a heated argument, he agreed to return the mobile with a memory card after checking with the technician. Tomorrow Jan 29th, I will be going to collect the same. If it is not happy ending, I shall write more in this column.

regards
Ranjit Varghese
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Aug 13, 2020
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Comments

my daughters phone nokia 6500c was given to airconnect next to forum mall koramangala. They told the minimum charge for identication of problem was 150Rs. Then we get a call after two days stating the it will cost us 1550 Rs to get the phone to work. The complain i logged was phone not charging. They charged the phone and i paid the bill. After making one call the battery was one cell down and when i recharged it refused to do so with the charger. Took it back to check and returned after 2 days and again the same result and this time they damaged the camera.
The end of story the phone is irrepairable today and i paid them 1671Rs. for the charger because they initially diagonised that was the problem.
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