Nokia Battery Model No : - Bl - 5c — Consumer Harassment

Sir,
With due respect, I am very sorry to say you, that I had parchased a Nokia original
Battery Model No BL-5C dated 20/06/2009 vide bill no 4969 from 'LINK UP' NOKIA
priority dealer, Uttarpara, Hooghly W B. On 30/09/2009 it was found that the battery
is defective i.e. very poor battery back up, deposite the same at Nokia care, Srirampore
named TIRUPATI TELECARE vide job sheet NO[protected]/091003/48 dated 03/10/2009
they replace the same on 16/10/2009 which is also defective than previous one & it also
returned the same Nokia care center vide job sheet no[protected]/091019/5 dated 19/10/09
and alash ! it is also more more damage condition than previous one. In this way the Nokia
care center harassing in name of replacement & Customer service.
Up & down transport cost to attend the said Nokia care is Rs 200/-.
and cost of new battrey of same model in the market is Rs 550/- per piece.
Now my question is that, Which is favourable to me ? Either replace or perchase a new one ? So, I am guessing that the said Nokia Care center is force indirectly to purchase a new battery.
Kindly look into the matter and solve at your earliest.
Thanking you,
Yours faithfully,
Anupam Sarkar; Tel No :- [protected] ; [protected]