[Resolved]  Nokia C - 6 — Phone Repairing

Address:

Chandigarh, Chandigarh

Hello,

I am using Nokia C-6 Phone.Last year i got some problem in my phone. I went to Nokia service centre(Chandigarh) due to batery problem. they updated the software
and same time they ask me to extend its warranty after giving any particular amount. I get it extented for next 12 months.when they updated the software
after that my phone front camera stop funtioning. With the time it started giving many problems .I went to Nokia care again they started making excuses this is due to liquid exposure.it lapse its warranty. Now the cost will be
appox 2800Rs .I said after updating the software it stops working but they disagree.then i ask them you should not extend the warranty if it was containing
some sought of liquid,its your responsibilty to check the phone.after lot of request they get it repaired. again after 8months I faced same peoblem in its display.
When i went to Nokia care again they started making excuses like its physical damage ,you have to pay appox 3000Rs. As per Nokia care one of the internal part got damage, so how it can be the physical damage.
and If we have to repair our phone from Nokia after giving Money only. then what is the use of extended warranty.
I feel to earn money they make such kind of excuses. because a customer is not aware about the internal parts of phone. They can tell the customer anything to make money or make him fool. Seriously I am fed up with these diffenert excuses everytime. Please do something for needfull.

Regards,

Bhawna Verma
M-[protected]
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