[Resolved]  Nokia — REPAIR ISSUE

I HAV EPURCHASED NOKIA 6210S WORTH RS 13500/ FROM ESSAR MOBILE STORE WITHIN TWO WEEKS IT HAS STOPPED DISPAYING ANYTHING.I TOOK IT TO NOKIA CARE WHERE THEY TREATED ME AS A FOOL ON PURCHASING THIS TYPE OF MODEL( IF THIS IS THE REASON THEN MODEL SHOULD BE DISCONTINUED) AND SAID WE ARE GETTING MANY COMPAINTS ON THIS MODEL, YOU SUBMIT THE PHONE AND CONTACT US NEXT WEEK, THEREAFTER I WENT TO THEM WHERE AGAIN THEN TOLD COME NEXT WEEK. THEREAFTER AFTER CONFIRMING ON THEIR RESPECTIVE WEBSITE AND AS WELL AS THEIR CALL CENTRE WHERE THEY TOLD ME TO COLLECT IT FROM THE STORE I WENT TO NOKIA CARE AND I WAS ASTONISHED TO LISTEN THEY DONT HAVE ANY STATUS FOR THE SAME.

PLEASE ADVISE

MONISH SHARMA
[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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sir/madam
i m not satisfied with ur service, it is really bad servies and no body is giving full satisfaction and not giving good response, i went to ur service center (bakshi nagar jammu) they r not repairing my set in time and giving time on time but not in time service, and we have also given set nokia 7610, it was in warranty, it has software problem, we gave it for repairing but its fault was not completely removed, after warrenty it is also creating same fault and we give this set for repairing and they charged Rs 850, but it is not working proper after 15 days and they are not completely satisfied us with their service and they are not taking set for repairing, they have given time 1month more warrenty after repairing it with charge money but it is not taking it, now, it has gone near about 50 days, i have also another set it is also in warrenty and it is not working properly even we have given it for repairing, and i have seen that person came there and are not satisfied their service, i m going to consumer against ur bad service and friends also going for it, and nokia care staff (bakshi nagar jammu) doesnot have good way of talking to customer, they talk in a rude manner even it is their fault, my friend and i m waiting for ur response, ur nokia care center head ( bakshi nagar jammu (j&k)), he is not good person, when i went to him, he doesn't give and response, plz take accurate action against it, i will be very thankful to u for this act, otherwise we have decided we will go consumer court for this unsatisfied service and bad way of talking with their customer
I HAVE PURCHASED NOKIA N 80 WORTH RS 11500/ FROM MOBILE STORE WITHIN ONE MONTH IT HAS STOPPED DISPAYING ANYTHING. AND SOMETIME START SOMETIME NOT I TOOK IT TO NOKIA CARE WHERE THEY TREATED ME AS A FOOL ON PURCHASING THIS TYPE OF MODEL( IF THIS IS THE REASON THEN MODEL SHOULD BE DISCONTINUED) AND SAID WE ARE GETTING MANY COMPAINTS ON THIS MODEL, YOU SUBMIT THE PHONE AND CONTACT US NEXT WEEK, THEREAFTER I WENT TO THEM WHERE AGAIN THEN TOLD COME NEXT WEEK. THEREAFTER AFTER CONFIRMING ON THEIR RESPECTIVE WEBSITE AND AS WELL AS THEIR CALL CENTRE WHERE THEY TOLD ME TO COLLECT IT FROM THE STORE I WENT TO NOKIA CARE AND I WAS ASTONISHED TO LISTEN THEY DONT HAVE ANY STATUS FOR THE SAME.

B R LATIWALA
[protected]
I sanjay arora i buyied a mobile nokia110 3 moths earlier after some time my mobile automatically switched off when i reach to nokia care thy said your mobile is being taken to head office and will take 5-15 days but now more then 1 moth is over i have not received my mobile phone

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