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[Resolved]  Nokia — NEW PHONE DEFECTIVE

DEAR SIR,

I BROUGHT NEW 5800 PHONE ON THE 31/3/09 AND ON CHECKING THE AFTER 2 DAYS THE PHONE CAMERA WAS DEFECTIVE AND I TOOK THE PHONE TO THE DEALER MOBILE STORE LINSDAY STREET BRANCH FROM WHERE I HAD PURCHASED - THEY ASKED ME TO GO TO THE NOKIA CARE WHICH I DID AND AFTER WASTING MY WHOLE DAY I WAS INFMD THERE WAS NO SOFTWARE PROBLEM THE PHONE ITSELF IT DEFECTIVE AND NEEDS TO BE SEND TO DELHI AND IT SHALL TAKE 20 DAYS TO GET BACK THE REPLY. AND SINCE THEN I AM GOING TO MOBILE STORE AND NOKIA PEOPLE OVER THE PHONE AND I NEED A REPLACEMENT BUT NO REPLY FROM THEIR ENDS AND EVEN THE MOBILE STORE PEOPLE WERE RUDE WHEN I TOLD THEM I SHALL GO TO CONSUMER COURT AND THEY RUDELY SAID TO GO TO YOU'LL.

AWAITING YOUR KIND REPLY.

THNKS N REGARDS,
GEETA PURSWANI.
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Aug 14, 2020
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Sir, I regret to inform you about poor response from your NOKIA dealer / Care Center. I purchased NOKIA 5310 ESN.IMEI No. [protected] Product code 0565054 GSM from M/s. Maruti Electronics Gandhidham vide Book No.169 / Inv. No 16899 dtd[protected] costing 8200 including VAT. Within 2 days screen gone and handed to Sainath Mobile Care, Gandhidham, JobSheet No.[protected]/090425/18 ASC 531_504867, Today is[protected] and till today I could not get clear possition. I'm fed up with your Care Centre as well as with your Dealer of Gandhidham. I launch complaint in no. of cumsumer care sites and also publish the same in all news media if I'll not get the response and corrective action in this regards. Awaiting your quick response.
Reply
Sir, I regret to inform you about poor response from your NOKIA dealer / Care Center. I purchased NOKIA 5310 ESN.IMEI No. [protected] Product code 0565054 GSM from M/s. Maruti Electronics Gandhidham vide Book No.169 / Inv. No 16899 dtd[protected] costing 8200 including VAT. Within 2 days screen gone and handed to Sainath Mobile Care, Gandhidham, JobSheet No.[protected]/090425/18 ASC 531_504867, Today is[protected] and till today I could not get clear possition. I'm fed up with your Care Centre as well as with your Dealer of Gandhidham. I launch complaint in no. of cumsumer care sites and also publish the same in all news media if I'll not get the response and corrective action in this regards. Awaiting your quick response.
Reply

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