Address: | Hyderabad, Andhra Pradesh |
Dear Sir,
I have purchased one Nokia C2-03 Handset from Hyderabad with Tax Invoice on 25th June 2012. After using that handset with in 3 months the touch screen is going out of order frequently. I have sent it to Nokia Care for free servicing on 3rd of November,2012. As per their Job sheet (NO 387) they have taken 3 weeks to repair that one. But today 23/11/2012 when I have called them to collect the handset they told me that it will take another 10 to 12 days as the particular part is not available. At the time of purchase i was told that Nokia is providing 6 months REPLACEMENT WARRANTY, but when I asked them they refused.
My question is how many days they will take to repair that one and if they don't have that particular part at their end then make it replace.
Please arrange to do the needful.
NOKIA CARE DETAILS
=================
SRI MOBILES (AUTHORISED NOKIA SERVICE CENTRE)
No. 12-13-85 to 88, First Floor, Above Castrol Bike Zone,
Hidayath Arcade, Tarnaka, Secunderabad - 500 064
Phone :[protected]
With Regards
Sudip Chakraborty
Hyderabad Was this information helpful? |
Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details
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