[Resolved]  Nokia C2 - 03 Mobile Handset — Delay Servicing

Address:Hyderabad, Andhra Pradesh

Dear Sir,
I have purchased one Nokia C2-03 Handset from Hyderabad with Tax Invoice on 25th June 2012. After using that handset with in 3 months the touch screen is going out of order frequently. I have sent it to Nokia Care for free servicing on 3rd of November,2012. As per their Job sheet (NO 387) they have taken 3 weeks to repair that one. But today 23/11/2012 when I have called them to collect the handset they told me that it will take another 10 to 12 days as the particular part is not available. At the time of purchase i was told that Nokia is providing 6 months REPLACEMENT WARRANTY, but when I asked them they refused.
My question is how many days they will take to repair that one and if they don't have that particular part at their end then make it replace.
Please arrange to do the needful.

NOKIA CARE DETAILS
=================
SRI MOBILES (AUTHORISED NOKIA SERVICE CENTRE)
No. 12-13-85 to 88, First Floor, Above Castrol Bike Zone,
Hidayath Arcade, Tarnaka, Secunderabad - 500 064
Phone :[protected]


With Regards
Sudip Chakraborty
Hyderabad
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Aug 13, 2020
Complaint marked as Resolved 
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Hi,

Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details

1. Contact Number
2. Your Location
3. Device IMEI number.

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

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