Nokia C2 - 06 — sim2 not getting identified

Address:Chennai, Tamil Nadu

my nokia cell phone model no c2-06 does not identify the 2nd sim.I went to the nokia service centre namely Akshaya Telecom at Ashok Nagar ,chennai.The service person there has taken the phone and said that it will take 25 days to rectify the problem.when i asked as to why it should take 25 days for a small problem ,he said that it will take 25 days since it has to be sent to Delhi for any repair of nokia cell phone. it sounds foolish when a service centre which is supposed to carry out such problems say that the unit has to be sent to Delhi and that too for a longer duration of 25 days.i think there is something wrong with this service provider who doesnt have the right infrastructure to attend to such small problems,Nokia a reputed company which has got so much market should look into this &bring down the lead time taken for rectification. My cell ESN/IMEI no is [protected]. date of handing over to nokia care centre is 07/12/2011.service job sheet no is 111207/17.
s.jagan mohan
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Hi,

Sorry to hear about your experience. Please write to us on
[protected]@ovi.com and do leave your contact. We will have someone from the team connect with you. Please mention your name on subject and add your contact in the mail. Do include the complaint link in order to speed up the process.


Regards,
Team Nokia India
hi jagan mohan,

i am also facing the same problem, i gave my nokia c2-06 in the nokia service center in tirupati about the same sim2 problem, they also said that it takes 20 to 25 days to solve the issue.

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