[Resolved]  Nokia — problem in fm radio in my nokia phone

I bought nokia 2310 and after two days when i made check the radio fm of my phone i found very unorthodox problem. the problem is when i switch on the fm, i found there is automatic increase in the volume of fm and when i touch the button of my cell to decrease the volume, the volume automatically comes in its normal stage. Aare! this is very pathetic and when i gone to nokia gallery with my problem, they said there is a software problem and take our customer care no. they will solve it and i taken the number and the next day when i made call, the reply is check the number you have dialled. this is the very poor service i found from nokia.

So please sir it is a request please check my problem and show me the way to clear this.

yours customer,
mohmed fayyaz