Nokia — Charging money during warranty period | |
Dear Sir, My self Pradeep Nair, working as an automobile Engineer at Ahmedabad (Gujarat) I had purchased a Nokia handset two months before, model X press music 5310. After 10 to 15 days I feel some humidity observed inside of screen after my every conversation. When i carefully noticed, I observed during my conversation my ear get Sweating, it gets enters into the screen because of space between side body. That is a manufacturing defect per my observation. After then the phone gets switch off automatically during conversation. I took the phone to Nokia care at Ahmedabad, after there inspection they told me due to entrance of sweat we will not repair in warranty. You have to pay 1450 Rs. Is right that within a short period I have to pay the mentioned above amount, due to manufacturing or some other problem of product i had purchased every time Nokia product and suggest my friends due to good quality. But this is first time I am suffering this problem and not getting support from service side Regards, Pradeep Nair [protected] Was this information helpful? | |
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Nokia/ N91 mobile — Charging of Money in Warranty period
Sir,I have purchaged a mobile NOKIA N91, on 19/07/07, from Music Planet, Sector 15, Faridabad.
On 26/02/08, I found that MENU KEY of my mobile is not working. I visited Music Planet, SCF 71-72/15, faridabad, and told the problem.
They rectified the problem, prehaps they replaced the MENU KEY and charged Rs 314/- from me. When I enquired about the charging of money, they replied that Rs 20/- to Rs 25/-( cost of new MENU KEY) + Rs 250/-( service charge) + Tax.
I am not satisfied with their answer.
In warranty period, how they can charge money?
Job Sheet Number is : [protected]/802226/25
Bill Number : 6425
Dated: 26/02/08
Please consider it.
with regards
Suresh Gupta
[protected]
[protected]