[Resolved]  Nokia C3 - 01 Mobile — Phone malfunctioning

Address:Uttarakhand

Dear Sir,

I have purchased nokia mobile C3-01but it's touch is not working properly. However, I have come across Nokia care regarding touch problem in phone and I have not got positive reply, he said this complaint they have from other customers regarding this phone and R & D is going on.
I should be provided with new phone or phone handset of similar amount
I will look forward for your reply.

Thanks & Regards,
Anshul Bansal
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Sir,

I have purchased a nokia C3-01 handset on 26-June-2011.
I have encountered a touch problem in this phone within 3 months.

For the same, I have communicated Nokia Care Centre and came to know, there is a problem with this handset.
So, my touch screen of phone got replaced.
Again after some time, I have encountered similar problem, and got my touch replaced.
Also, I have extended my warranty with extra payment of 500 Rs.
This problem recurring, after that my whole system was replaced with new IMEI no. 357019/04/951243/6.

Now, Still there is a problem with this handset touch.
This should be replaced from your side or get me new phone of similar range.
This is not at all convincible effort from your side.

Regards,
Anshul Bansal
[protected]

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