[Resolved]  Nokia — Nokia-2505 handset getting switch-off automatically

Nokia — switching off

When any button is pressed it gets switch off, board to be checked
I have purchased the above set during july, 08. It started giving problem sometime during the month of November, 08. I gave the handset on 18.12.08 to the nearest service center i.e SS Electronics, Secunderabad. They have checked the set and informed me that it would take two days for repair. After
two day when I contacted them over telephone for my set, they informed me that it could not be repaired
by them and same has been sent to Chennai to their factory. After 10 days I approached them again for
my handset, they told me that it has not come from Chennai. After making number of calls on 3/1/09
they have informed me that the set has come from Chennai after necessary repairs and it can be collected. I went to their service centre to collect the same and checked the handset by putting the
sim and battery. The handset still giving the same problem and when I asked them about the complaint,
they made me sit for 1 hr and informed that the set should be sent once again to Chennai for repairs.
This is situation in the NOKIA service centre. I feel that they are very irresponsible with the customers.
I also observed the customers, they are also facing the same problem. Once we are used to cellphone,
communication has become difficult. Now I do not have the handset for almost 20 days. I do not know
where to complaint. It is very difficult for middle class person like me to forego an amount of Rs. 3000/-
(cost of the handset) and go for new handset. After seeing this message atleast NOKIA will take some
action and do the needful.

Job No.[protected]/081218/66 Dt. 18.12.2008
Warranty Ref No. GLBINY[protected]

The above set is under warranty and I expect the set to be repaired to my satisfaction. If it is beyond
repairs, I expect the replacement immediately.

Till today (15.01.09 I have not received the handset after due repairs.