[Resolved] Nokia — Failure Model 6300 | |
I have been using Nokia mobiles since 12 years. I change my Nokia mobile once in two years by paying highest possible price then. Last year I bought a Nokia 6300 for Rs.11, 500/- (present cost is only Rs.8, 000/-. I bought this model mainly for its colorful diplay and sleek design. Later I realize that this model is a failure and my brothers and friends are abusing me for recommending them this model. The handfree set is as good as a scrap, rubber rings were fell off, sharp metal rings injures my ears and the handset hangs by over heating. Should I approach consumer court.! Finally I gave my handset for repair in their authorized agent Radient in Anna Nagar, Chennai on 11th April, today is 19th April and handset is still lying in L3 for repairs. (JS 080411/24) It has 500 contact numbers and I am really finding it difficult with out the handset. I am really in soup and it hampers my business. This is what the price I got from Nokia for buying their product at very high cost. When will I get my handset? If not will I get replacement and difference amount I paid extra for this failure model. Will I get compensation?.. Nobody knows.. Consumers are made to suffer.. Sayee Ganesh. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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SIR,
SUB: REPLACE MY HANDSET DUE TO PROGRAMMING ERROR
I have purchase new handset nokia express music 5130 during the month of june 2010, but i regret to inform that it has poor service, the FM and loudspeaker of this phone do not work from the very beginning, i didnt understand why it has poor service, please register my complaint and replace my handset.
I believe on nokia blindly with their services and robustness. But just after one month, the handset started giving troubles. Its key was not working properly and gradually it stoped working.
since the then time the mobile set is FM problems. for that i have requested the shopkeeper to replace or repair it but unfortunately atlest 30 repeatidly visits to the shop, i always have been assured for the next time for the same. now i am fedup with that situation.
I REQUEST U TO REPLACE MY HANDSET BECAUSE I M NOT SATISFIED WITH THE SERVICE OF NOKIA EXPRESS MUSIC EVEN FOR A SINGLE DAY. HELP ME TO MAKE D.O THAN I CAN REPLACE MY HANDSET WHICH IS NOT WORKING INTIALLY I HAVE PURCHASE THIS HANDSET JUST BEFORE 15 DAYS AND SOFTWARE PROGRAMMING OF MY PHONE HAS ERROR AS PER NOKIA CARE.
from
HERRY GULATI
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