[Resolved]  Nokia C5 - 03 — BE CAREFUL IF YOU ARE PLANNING TO BUY A NOKIA HANDSET...

Address:North 24 Parganas, West Bengal

Dear friends, I would like to share my experience with you. I bought a Nokia C5-03 on 22nd April, 2011 but unfortunately the touch panel of the set stop working from 16th June, 2011. So I submitted my handset to the Nokia care (Barrackpore, West Bengal) On 17th June, 2011 & after receiving the handset they estimated my delivery date as within 7-10 days. But after 10 days when I asked them, they said, "the spare parts for my hand-set is not available but we expect to repair the hand-set within next week". After 1 week when I called them again the said the same thing...Now It's 16th July, 2011 & just about 1 month from the submitting date of my handset & still I don't know when it will be repaired...

So if it repaired today (which as per my opinion is nothing but a day dream) still it will take 1 month of 12 months warranty...

SO BE CAREFUL IF YOU ARE PLANNING TO BUY A NOKIA HANDSET...


Model No : Nokia C5-03
IMEI : [protected]
Buy Date : 22.04.2011
From : Nokia Priority Shop (Barrackpore, West Bengal)
Handed Over To Nokia Care On : 17.06.2011
At : Barrackpore Nokia Care (West Bengal)
Job Sheet No :[protected]/110617/13
Status : Not Repaired Yet
Duration : 17.06.[protected]


SO BE CAREFUL IF YOU ARE PLANNING TO BUY A NOKIA HANDSET...

Tapojyoti Acharya
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Nokia C5-03 has design issues for touch pad
If you check the handset, front screen have a gape in the edge of the screen, so when you talk on the phone and phone come to contact with sweating ears. The sweating enter in the gap of the screen and goes to the main screen. that, the reason it's touch screen is not reliable with this phone.
After some time black space appear on touch screen and touch screen stop working.
Now if you visit nokia care centre they consider this as a physical damage and charge for touch screen replacement even though mobile is under warranty
IMEI No : [protected]
mumbai

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